Our standard return policy is 14 days from date of delivery. Some suppliers have a different return time, as listed on their product page. We honor 30 day manufacturer return policies when offered.
Items must be unused and returned in the same packaging as received.
You must request a return shipping label from: firstname.lastname@example.org
Send item to address on supplied shipping label
Once your return is received and accepted for completeness, we will issue a refund within 1 business day..
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver and inform them about the return.
To return your product, you must send your product to the address on the return label.
You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. When you receive a refund, the cost of return shipping will be deducted from your refund.